Payments, Refunds Cancellation
Payments-
1. Online Payments can be done by:
Online Payment: Card payment and Net Banking Payment via BillDesk Payment Gateway can be done at
Online Payment link on Make Payment page.
Problem with an order or payment: Please talk to us on +919012350005 or email us at support@setnetbroadband.com.
Refunds & Cancellation:
1. Refunds initiated will be credited to the account/card from where the transaction had initiated.
Terms & Conditions
To avail the services offered at www.setnetbroadband.com , you must agree to the following terms and
conditions:
Please read the term and conditions carefully. While using any current or future services offered by
www.setnetbroadband.com, whether or not included in the SETNET BROADBAND PRIVATE LIMITED website,
you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.
Privacy Policy-
Please review our Privacy Policy, which also governs your visit to www.setnetbroadband.com, to fully
understand our practices.
Electronic Communication-
When you visit www.setnetbroadband.com or send e-mails to us, you are communicating with us electronically.
By communicating with us, you consent to receive communication from us electronically. We will communicate
with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures,
and other communications that we provide to you electronically satisfy any legal requirement that such
communication be in writing.
Prices-
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of
placing the order will apply. Posted prices do not include convenience fee. In case there are any additional
charges or taxes the same will be mentioned on the website.
Payment-
Online Payments can be done by:
Online Payment: Card payment and Net Banking Payment via BillDesk Payment Gateway can be done at Online
Payment link on Make Payment page.
Changes and Cancellation-
Changes and Cancellation not allowed.
Refund-
Refunds initiated will be credited to the account/card from where the transaction had initiated.
License and Website Access
General:
www.setnetbroadband.com grants you a limited license to access and make personal use of this website and
not to download (other than page caching) or modify it, or any portion of it, except with express written
consent of www.setnetbroadband.com
No license for commercial sale:
This license does not include any resale or commercial use of this website or its content; any collection and use
of any product listing, description, or pricing; copying of account information for the benefit of another
merchant; or any use of data mining, or similar data gathering and extraction tools.
No reproduction:
This website or any portion of this website may not be reproduced, duplicated, copies, sold, visited, or
otherwise exploited for any commercial purpose without express written consent of www.setnetbroadband.com
No framing:
You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of www.setnetbroadband.com without the express
written consent.
Metatags:
You may not use any metatags or any other 'hidden text' utilizing Supreme Enterprises name or trademarks
without the express written consent of www.setnetbroadband.com. Any unauthorized use terminates the
permission or license granted by www.setnetbroadband.com.
Reviews, Comments, Communications, and other content
Nature of content:
Visitors to www.setnetbroadband.com may post content and other communications; and submit suggestions,
ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening,
defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or
objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation,
mass mailing or any form of spam.
False information:
You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin
of a card or other content. www.setnetbroadband.com reserves the right (but not the obligation) to remove or
edit such content but does not regularly review posted contents.
Rights Granted:
If you do post content or submit material and unless we indicate otherwise, you grant
www.setnetbroadband.com a non-exclusive, royalty free, perpetual, irrevocable, and fully sub-licensed right to
use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such
content throughout the world in any media. You grant www.setnetbroadband.com the right to use the name
that you submit in connection with such content if www.setnetbroadband.com chooses.
Right Owned:
You represent and warrant that you own all the rights or otherwise or control all of the rights to the content
that you post; that the content is accurate; that the use of the content to supply does not violate this policy
and will not cause injury to any person or entity and that you will indemnify www.setnetbroadband.com for all
claims resulting from the content you supply. www.setnetbroadband.com has the right but not the obligation to
monitor and edit or remove any activity or content. www.setnetbroadband.com takes no responsibility and
assumes no liability for any content posted by you or any third party.
Site Policies, Modification, and Severability
Please review our other policies. We reserve the right to make changes to our website, policies, and these
Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason
unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of
any remaining conditions.
Intellectual Property Rights
Copyright Protection:
All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data
compilations and software, is the property of www.setnetbroadband.com and protected by the Indian Copyright
law. The compilation of all the content on this site is the exclusive property if www.setnetbroadband.com and
protected by Indian Copyright law. All software used in this site is the property of www.setnetbroadband.com
and is protected under the Indian Copyright law.
Trademarks:
i. Protected Marks:
www.setnetbroadband.com , and other marks indicated on www.setnetbroadband.com website are
registered trademarks of www.setnetbroadband.com
ii. Protected Graphics:
All www.setnetbroadband.com graphics, logos, page headers, button icons, scripts and service names are
trademarks or trade dress of www.setnetbroadband.com. www.setnetbroadband.com trademarks and
trade dress may not be used in connections with any product or service that is not of
www.setnetbroadband.com.
Governing Law and Jurisdiction
These terms and conditions will be construed only in accordance with the laws of India. In respect of all
matters/disputes arising out of, in connection with or in relation to these terms and conditions or any other
conditions on this website, only the competent Courts at Mumbai, Mumbai shall have jurisdiction, to the
exclusion of all other courts.
Disclaimer of warranties and Limitation of Liability
THIS SITE IS PROVIDED BY SETNET BROADBAND PRIVATE LIMITED ON AN "AS IS" AND "AS AVAILABLE"
BASIS. SETNET BROADBAND PRIVATE LIMITED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT,
MATERIALS, OR PRODUCTS INCLUED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS
AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, www.setnetbroadband.com DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. www.setnetbroadband.com DOES NOT
WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM www.setnetbroadband.com ARE FREE OF
VIRUS OR OTHER HARMFUL COMPONENTS. www.setnetbroadband.com WILL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT,
INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
Privacy Policy
Privacy Policy
We maintain full privacy of your personal information shared with us. We never misuse any of your personal
information. Our privacy policy is as given below:
1. Collection and Sharing of customer information:
We collect information from you only after you agree to provide it. Any information you give us is held with
care and security. This information is collected primarily to ensure that we ship your products without any
hassles.
We may collect your title, name, gender, email address, postal address, delivery address (if different),
telephone number, mobile number, fax number, payment details or bank account details. All this
information is processed securely for your protection.
Your actual order details may be stored with us and you may access this information by logging into your
account on the Site. You undertake to treat the personal access data confidentially and not make it
available to unauthorized third parties.
Under no circumstances do we rent, trade or share your personal information that we have collected with
any other company for their marketing purposes without your consent. We reserve the right to
communicate your personal information to any third party that makes a legally-compliant request for its
disclosure.
2. Intellectual Property Rights:
All content included on this site, such as text, graphics, logos, button icons, images and software, is the
property of SETNET BROADBAND PRIVATE LIMITED. All content on the Site that is not the property of
SETNET BROADBAND PRIVATE LIMITED is used with permission.
Refund TATs-
Refunds reflect into the customer’s account based on the original mode of payment. Please refer below to find out when the amount is credited to the customer and through which channel:
Original Mode of Payment Refunded to Timeline
Credit Card
Source (the same card from which original transaction was done)
Timeline-7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
Credit Card + Wallet
i) The Credit Card amount is refunded back to source (the same card from which original transaction was done)
ii) The Wallet amount is refunded to Wallet.
Timeline- i) Credit Card is refunded in 7-9 working days from the date when refund was processed by the merchant.The average is 2 days.
ii) Wallet refund is immediate.
Debit Card
Source (the same card from which original transaction was done)
Timeline-7-9 working days from the date when refund was processed by the merchant. The average is 2 days.
Debit Card + Wallet
i) The Debit Card amount is refunded back to source (the same card from which original transaction was done)
ii) The Wallet amount is refunded to Wallet.
Timeline-i) Debit Card is refunded in 7-9 working days from the date when refund was processed by the merchant. The average is 3-4 days.
ii)The refund to wallet is immediate
UPI
The refund is credited to the UPI linked account using IMPS.
Timeline-Refund is credited back on the same or the next day.
UPI + Wallet
i)The wallet amount is refunded back to the user’s wallet.
ii)UPI amount is refunded back to the user’s account using IMPS.
Timeline-i)Refund to wallet is immediate.
ii)For IMPS, the refund is credited back on the same or the next day.
Wallet
The amount is refunded back to the user’s wallet.
Timeline-Refund to wallet is immediate.